Sunday, July 25, 2010

026. User's Fee or Non-User's??

STOP PRESS (08/AUG/2010):
The results of this contest are published.  Eventhough this post is ranked 5th (by voting),  it was mentioned by the review jury and commented as "stroked the right points and were perfect with their views"
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Preface :
Participating Entry for WeBlog - Sleepy Sunday! - Contest 1



Contest Conditions (quote from WeBlog website):
Select ANY ONE topic for which you want to submit an entry:
1. Life/Love/Relationship/Personal.
2. Sarcastic/Humor/Weird.
3. Social cause/Movie or Book Review.



•Publish your post ONLY ON Sunday 25th July 2010 by 11:59 midnight on your blog and leave a comment here with your blog post’s link and the category you posted on. Since we have majority bloggers coming from India, Indian Standard Time is to be considered.



PS: You have to write a fresh post on Sunday 25th July, old post will NOT be considered as entries.


This Blogpost Information :
Title : User's Fee or Non-User's??
Category : 3 - Social Cause
Date of Posting : Sunday, 25th July, 2010


USER'S FEE OR NON-USER'S ??


Breaking News …. “Trivandrum airport to charge user-fee on foreign fliers”

Flash News …. “Trivandrum airport to collect users fee on international passengers”

Welfare move & Associations react ... “NRI body slams move to charge User Fee at Trivandrum airport”

The truth as on date …. “The Airports Economic Regulatory Authority (AERA) has permitted an ad-hoc user development fee (UDF) of Indian Rupees 755 + Taxes (approx. Rs. 830) on every international passenger flying out of the Trivandrum International Airport for a period of 10 years”


* * * * * * * * * * * * * * * * *

When I write this : I understand there are a few Airports in India collecting User’s Fee from the outbound passengers, but I am not sure, whether this User’s Fee in subject would be implemented at Trivandrum International Airport, considering the protests and appeals that are being made against the same.


Personally, I hope that Government of India, the Airports Economic Regulatory Authority (AERA) and the Airports Authority of India (AAI) in particular, would accord adequate importance to the pleas put forward by relevant authorities and forego the establishment of User’s Fee, that would bring smiles to people working and living miles away from our motherland.


I post this from a Gulf perspective, due to my status as a Gulf expatriate for some years.  Majority of the international passengers departing from the three International Airports in Kerala (Trivandrum/Cochin/Calicut) are Gulf bound, barring a few flying to Singapore/Malaysia and US/UK/Canada etc. transiting through other Indian airports. From statistics, a big chunk of the Gulf bound passengers belong to the lower-employment-class and for them this amount of Rs. 830 is a burden and perhaps, an unplanned one, though it is a one off payment.

(Note : I am a true Indian, but I talk of Kerala here in this blog, because the subject matter is related to establishment of User's Fee in Trivandrum International Airport.)

Being in Bahrain, I was fortunate enough to witness the happiness that was writ large on the face of passengers, especially the lower/middle class category within the expatriate community living in Bahrain, when the Airport Tax of Bahraini Dinars 3.000 (Three) was lifted some years back. As a matter of fact, under any Foreign Currency Exchange calculations or circumstances, this BD 3.000 had not exceeded Rs. 400 (Indian Rupees Four Hundred Only) – while we are now discussing about a money value twice this amount!!


Some questions : A word of caution, as a disclaimer! These questions that are being pondered herein are purely mine and hence, very personal.


1. Quoting Airports Authority of India website, if one of the functions of AAI is to construct, modify and manage passenger terminals, then why should they squeeze money from the passengers ?

2. Why this is User’s Fee saga applicable only to International passengers?

3. Will there be any privileged or additional services available at the User’s-Fee-Paid airports for International passengers? One probable response I could get may be, “this new terminal is only meant for international passengers!”. Just a guess, am not so sure, though.

4. Are domestic passengers so incapable to pay the User’s Fee, if they are using the services? In case the domestic passengers are also included, then we might be able to have the duration reduced from 10 years to five or six years.

* * * * * * * * * * * * * * * * *


What we might see soon - back to the future : Chandran was getting prepared to proceed on his vacation to Kerala (in India) after an extraordinary gap of four years. Being one among the less-fortuned so-called-labour-class-community and due to lack of sufficient financial backup or security, he was not providential enough to avail his annual leave two years before, which was a right to him as a part of his employment contract. He had been suppressing his desire of seeing his old aged parents, loving wife and two little children for a long time.


Thanks to his supervisor’s out-of-turn help (which is a rare commodity in the Gulf), Chandran could get his annual leave sanctioned without much of a fuss. Along with return air tickets, he was also given some salary advance, just enough to clear off his erstwhile debts. Chandran, after doing some shopping – a bare minimum due to his fund constraints, was so very excited to see his family, like any other ‘forced-bachelor-expatriate’ living in the Gulf.
* * * * * * * * * * * * * * * * *

Two months of vacation went past him in the blink of an eye. But, he enjoyed quality time with his family, especially, the two little kids. Like any expatriate leaving his family back home, parting was painful to Chandran too.


Having spent an exorbitant or exploited amount for the taxi to reach the Airport, an amount of Rs. 830 was much over his budget and hence caught him off guard when he was asked to pay the User’s Fee before checking in his baggage! He searched all his available pockets, but could not consolidate the requisite amount. He remembered giving the last couple of Indian Rupee notes that he had, to his son for having a cake for his next birthday! Neither the only available torn out Rupee notes nor his sparse Bahraini Dinar currency could help him to pass the User’s Fee gate.


Helpless and embarrassed, he stood there for a while in search of a familiar face. None of his prospect co-passengers, including some suit-clad gentlemen who were also bound to travel with him in the same flight on a domestic hop were of any help. Those domestic passengers were saved from the plight of paying User’s fee, just because they were on a domestic sector. His pleas to the Airport Staff were categorically rejected! A few co-passengers were willing to help him, but they refrained from it when they realised their uncertainty in return of this amount.  Because, Chandran neither had any Credit Card nor any Business Card.  He literally begged for  help with many, after he was warned of the closing of the check-in counter for his flight, which was to Bahrain via Mumbai.

Subsequently, Chandran lost all his hopes of travelling back to Bahrain as he could not surpass the ‘strong’ User’s Fee Gate.  Also, he feared of losing his job if not reported back to duty on time. Thankfully, like a savior, a good Samaritan turned up to help him, unconditionally. In no time, the payment was made and his baggage were checked in too. He was also destined to go through a quibbling exercise from the airport staff for making them rush at the last minute as the flight was getting ready to depart!

For Chandran, logically, the User’s Fee was a sheer waste as he did not get any opportunity to ‘use’ any part of the airport at all!!

Post security checks, he got into the aircraft through the door at the front. While passing the business class segment, in search of his economy seat somewhere at the rear of the aircraft, Chandran saw the suit-clad gentlemen who were capable of helping him (and were not asked to pay any User’s Fee) keying in on their laptops! Ironically, these people might be “using” the airport twice or thrice a month, without paying any User’s Fee, just because they are domestic passengers!!

Going past these business class, towards the economy class through the aisle, he could see his “fellow expatriate-citizens” including Thomas, Kunjalikutty, Basheer, Rahim, Nair, Subhash, George etc. with the stamped receipt of Users’ Fee – a fee they were asked to pay for not using the airport even at least once in two years !!



Post script : When would my above questions be answered; and, by whom? There are many Chandrans living in the Gulf with stringent living conditions. They save money for their family by drinking raw water and having food only once a day. And, under the extreme climatic conditions, many are not even fortunate to work under the shade, let alone Air Conditioners – as they come for working in construction sites. On every first Friday of the month, these Chandrans queue up before the money transfer companies to send their earnings back home and hence, I feel that these Chandrans are invariably a part of the Indian Foreign Exchange / Exchequer. Unfortunately, they are looked down by our own authorities without giving due preference or respect.

I Pledge :  India is my country and all Indians are my brothers and sisters.  I love my country and I am proud of its rich and varied heritage.  I shall always strive to be worthy of it.  I shall give respect to my parents, teachers and all elders and treat everyone with courtesy.  To my country and my people, I pledge my devotion.  In their well being and prosperity alone, lies my happiness.

Jai Hind!
Renjith P Sarada

(C) Renjith P Sarada 2010.  All Rights Reserved.

13 comments:

shail said...

Regarding your 4th point about domestic passengers, aren't we talking of the 'international' airport here??
You have asked 'if one of the functions of AAI is to construct, modify and manage passenger terminals, then why should they squeeze money from the passengers ?'
That puzzles me. Aren't the passengers the one who use the terminal?? Pardon me if the question seems ignorant, but where actually does the AAI's funds come from and how do they augment it??

You have asked, "Will there be any privileged or additional services available at the User’s-Fee-Paid airports for International passengers?"
All the services available are for the international passengers. What privileged and additional services are you asking about??

My questions are just thoughts that came on reading your post. I have no opinion about the proposed fees either ways.
But one thing, as far as I can remember when I flew within India, as a domestic passenger, I too had paid the airport fee (500/700) where applicable, at a different airport in India.

Remember. I don't have an opinion either way. My response is only to what you have mentioned here.

shail said...

BTW good luck.

Unknown said...

Fees like this is a burden to the poor persons who work outside india..to meet both ends. They sweat and earn for family; at the same time they bring foreign currency which is another basis of kerala's economy. If there are real genunie reason for collecting user's fee, it need to be distributed as you mentioned and can expand for another couple of years and the amount should be reduced to minimum ( IF this can be made to zero, well and good, but for that, politicans should have 'backborn' and courage to speak for this common man.. Renjith..u picked right issue for this blog. - janardhanan

Someone is Special said...

I must say this, "you have spoken up for almost all the people who love to shout".. I loved all your point.. Great man..

I wish you a good luck for WeBlog Sleepy Sunday Contest - I

Saravana Kumar - Last Wish

Yours Frendly,
Saravana Kumar M

Remi said...

Airport Fees...yes, its a burden for sure...and if they really want to impose it, why not a bit more cheaper amount...Even for a single passenger it seems to be a bit expensive, then what about a family of 4-5...

Anyways...All the protests made or not made...I dont think any big change of plan is gonna happen from the authorities...

All the Best to you...

Sudheesh Surendran (Sudhy) said...

Renjithji,
I have had a different experience. If I am recollecting correctly, it was after my first vaccation. My flight (Qatar Airways) had just landed the Bahrain Airport.

I had made friends with a passenger sitting next to my seat. He had told me that he had been working in Bahrain for about 12 years and was then arriving on a different visa.

Once we entered the terminal building, he came rushing to me and asked me whether I could spare BD 5/- which he has to pay on arrival in Bahrain. (In olden days it was not charged along with the Visa fee and every new comer to the Island had to pay a fee of BD 5/- at the airport, some companies used to reimburse this money). I had very little Bahrain money (about BD 4/- or so)with me. Still, seeing the trouble he is in, I lent him BD 3/- keeping BD 1/- to be spent in an unlikely event of hiring a taxi.

Later, at the counter, I saw him paying Indian Rupees equivalent to BD 5/-.

He came to me, told me that they accepted Indian Rupees, thanked me and left the scene. My BD 3/- was gone for ever.

Gopes said...

Excellent post, Renjith. You have spoken up for all Gulf Malayalees, though you appeared to be a shade guilty about being parochial and hence all that about your being an Indian etc.? Anyways, good job. From what I know the new terminal will be opened only for international passengers initially. So the question of domestic passengers paying user's fee does not arise. But in other airports where user's fee is collected the construction of the new airport or the renovation has been on a PPP basis and hence there is a case for recovery of the amount by the private partner. But in Tvm the money has been spent only by AAI and there is no reason why they should have a user's fee for recovery of the amount as Govt is expected to build all infrastructure from the tax they collect. Even if one argues that the Govt also needs to recover the expenditure similar to the toll on the highways, I think it has to be done on a case to case basis. In Trivandrum airport which will be mostly used by the low income gulf expatriates, there is no justification for a user's fee. If Govt can subsidise kerosene and food grains because they are mostly used by the poor then there is a strong case for waiving the user's fee at Trivandrum, that too one of the highest for any airport in India.

bcdalai said...

from the info from @ShashiTharoor I came to know about you and visited
your blog.

Its nice.

Thanks

Unknown said...

Good post! As an NRI traveller, I find myself distressed with the Airlines and now also with the behavior of the staff at the Airports in India. If one is paying additional fees to improve the airport, does the behavior of the Airport staff also improve? Nope!
My latest crib was for IGI International Airport for baggage. It is amazing how unmindful they are and how indifferent that there may be a connecting flight or train to catch. If you cant find your luggage, you go without it.
You really brought up a very valid point. What about those who cannot afford it and really do not use the airport that often?
Unanswered questions. Someday...someone should answer.
All the best!
Cheers
Hiyaa

Princess said...

Amazing..

love it..very talented

ps. follow me :)

Unknown said...

I, Shyama Nair did not participate. I vote for Renjith P Sarada for his post http://renjithps.blogspot.com/2010/07/users-fee-or-non-users.html from Category 3 : Social Cause.

Pushpz said...

As far as I know I have never paid user's fee while travelling from Mumabi, nor have I ever heard about this...Isn't it included in the ticket itself...??? thanks for writing this..:))

"just a pen in my hand" said...

hey , read ur post n agree to most of it....AAI does take passenger service tax n all...but i gues they do need funds n al , its a govt. undertaking , n govt. does take taxes , rite ?
but the post is very informative ...liked ur style of narration...good work ...following you.....all te best for the WeBlog contest ! tk cr....